Last Updated: 27-02-2024
Shipping Policy:
- Delivery Options: We offer delivery services within Chennai
- Delivery Time: Orders are typically processed within 1 day of receiving payment. Delivery times may vary depending on your location and the current volume of orders.
- Shipping Charges: Shipping charges are calculated based on the delivery location and the weight of the order. These charges will be displayed at the checkout before you confirm your purchase.
- Tracking Orders: Once your order has been dispatched, you will receive a tracking number via email to track the status of your delivery.
- Delivery Schedule: Our delivery schedule is from Tuesday to Sunday, between 11:00 am to 7:00 pm. Please note that we are closed on Mondays.
- Delivery Address: Please ensure that the delivery address provided is accurate and complete to avoid any delays or issues with your order.
Returns Policy:
- Damaged or Incorrect Orders: In the unlikely event that you receive a damaged item or if there is an error with your order, please contact us at info@amanopatisserie.com within 12 hours of receiving your order. We will gladly replace or refund your purchase as per your preference.
- Non-Returnable Items: Due to the nature of our products, we do not accept returns or exchanges for reasons other than damage or incorrect order.
- Refund Process: If a refund is applicable, it will be processed using the original payment method used for the purchase. Please allow 5-7 business days for the refund to reflect in your account.
- Return Shipping: If you are returning an item due to damage or incorrect order, we will cover the return shipping costs. Please contact us for further instructions on the return process.
Mailing Address:
No. 4, Nandanam Extension, Nandanam, Chennai,
Tamil Nadu 600035
For any further assistance or inquiries regarding our shipping and return policy, please contact us at info@amanopatisserie.com
Note: We reserve the right to update or modify this policy at any time without prior notice.